MYOB Canstar award


18th September, 2023

MYOB wins Canstar Blue Small Business Accounting Software Most Satisfied Customers 2023 award

We’re delighted to share that MYOB has taken out Canstar Blue’s Most Satisfied Customers — Small Business Accounting Software award.

Our accounting software for small business scored five stars for overall satisfaction and five stars in each satisfaction category — value for money, reporting, ease of use, design, functionality, ease of integration and client service.

We’re so proud to be delivering for our customers across each of these areas. Our customers drive our world, so it’s so satisfying to hear we’re making a real difference to them.

About the awards

Canstar Blue’s awards are designed to help consumers make better purchasing decisions. The team conducts surveys to reveal the best-rated goods and services across over 300 categories.

Pleasingly, Canstar Blue’s research found MYOB’s customer satisfaction increased year on year since 2015, compared to the market average.

This is testament to the significant investment that we’ve made in MYOB Business over this period. Here are some other key findings from Canstar Blue’s market analysis:

  • 50% of respondents said their accounting software makes their business operations easier
  • 35% of respondents said an accountant recommended the accounting software they currently use
  • 49% of respondents said that accounting software is critical to their business
  • 39% of respondents said their accounting software contributes to their business growth.

These findings validate what we know at MYOB: accounting software is where the digitisation journey starts for most businesses so getting this choice right is critically important.

At MYOB we offer market-leading accounting software within a business management platform that brings together software across all key workflows.

This means that our customers have the software available to them from the outset to continue to digitise their operations as they grow and expand. Business owners can select the right MYOB plan for their needs as they put on more staff, increase their inventory, add bank accounts, or require more detailed insights and analysis.

The MYOB business management platform supports businesses from sole traders to enterprises with 1000 employees, providing the software business owners and operators need at every stage of their journey.

Sign up today and try FREE for 30 days.

Emma Fawcett is General Manager of small and medium-sized enterprises at MYOB.