Deleted admin, delighted clients

New MYOB features put admin on cruise control for clients

No-one starts a business because they’re passionate about paperwork — most business owners would jump at the chance to delete it from their to-do lists.

A solution like MYOB is already putting them ahead of the game and new feature updates are adding even more automation:

Go faster, get more accurate – new smart matching

For many of your clients, transaction matching can be their biggest timesaver. Updates to MYOB Business and AccountRight’s browser software represents a huge step change in this function’s accuracy and usability:

• Predictive capability matches transactions with typos, rounding errors or spaces
• AI-driven insights guides users through the interface with minimal effort
• One click to accept, correct and bulk approve
• AI learning model that offers ever-smarter matches

Your clients will spot smart matches by the ‘magic stars’ icon — then they just review and click to approve. That doesn’t just save them from digging through records or trying to remember what transaction goes with which. With transactions accurately reconciled, you and your clients will better understand the company’s true position. Plus, the more your clients use smart matches, the more accurate the AI suggestions become.

Less clicking, thinking and redoing – updated Bank Transaction design

The next time your clients open MYOB Business and AccountRight in a browser they’ll see the overhauled Banking UI, which now:

• Shows the smart-matching at work, allowing for instant review and one-click changes
• Makes reviewing and reconciling faster
• Reduces thinking, clicking and errors by guiding users through each step
• Makes actions easier and faster

AccountRight Command Centre usability hacks

When AccountRight users access their Command Centre on a desktop, they’ll see the new usability hacks our super users have asked for:

• Tiles highlighting the status of outstanding tasks — crucial for business people mentally juggling hundreds of tasks.
• New buttons to take your clients where they need to be — no more digging through menus to find key reports or check statuses. This saves time and makes repetitive tasks feel simpler
• Larger font size, improved accessibility and refreshed brand colours and icons make the user experience even more frictionless.

Supercharge expense capture with AI

Snap & Track receipt tracking is already popular, making life easier for MYOB and keeping records more compliant.

Currently, the software uses ocular character recognition (OCR) to pull receipt information from trays, capture apps, and populate transaction fields in MYOB. The newly added AI smarts make this feature even more useful with more accurate and comprehensive data scraping. This saves your clients’ time — no more data entry or double-checking records.

A sneak peek of what’s next – MYOB app and anomaly detection

While the new features could make a dramatic difference to your clients, we’re not stopping there. Here’s what to look out for in the next few months:

New MYOB mobile app

An innovative replacement for the MYOB Capture and MYOB Invoice mobile apps will soon be available for your Australian clients using MYOB Lite, Pro, AccountRight and Connected Ledger on iOS or Android.

Improved Snap & Track receipt functionality means they’ll claim every expense. Then, upcoming feature releases will turn a client’s mobile into a payments terminal — they can create and send invoices on the spot, and let customers Tap to Pay instantly. When you make things easy for customers, your clients could get paid 3 x faster.*

These features combined help keep paperwork from piling up – clients won’t have to wait until they’re back in the office.

Stay a step ahead with AI cashflow insights

New AI-driven insights are coming to help you stay one step ahead. You’ll get proactive alerts on potential cashflow issues, unusual activity, and key areas that need your attention — before they become a problem. It’s about cutting the guesswork and giving you the clarity to act fast and stay in control.

Automation that adds value — for you and them

These updates could be game-changers for your clients and your practice. Removing or minimising errors in their bookkeeping makes your work far simpler, so you can focus on offering more value-add advice.

The first step is to inform your clients about these productivity boosting features — to explore the features and recommend them to clients, log in to your account here.

*Based on a sample of 115,341,810 MYOB Australian invoices issued between January 2023 and January 2024 on days to payment for invoices paid via online invoice payments versus non-online invoice payment invoices.

Information provided in this article is of a general nature and does not consider your personal situation. It does not constitute legal, financial, or other professional advice and should not be relied upon as a statement of law, policy or advice. You should consider whether this information is appropriate to your needs and, if necessary, seek independent advice. This information is only accurate at the time of publication. Although every effort has been made to verify the accuracy of the information contained on this webpage, MYOB disclaims, to the extent permitted by law, all liability for the information contained on this webpage or any loss or damage suffered by any person directly or indirectly through relying on this information.