Request access to MYOB software for an insolvent company

As an officially appointed insolvency practitioner, you may be legally entitled to access an MYOB file to assist with your investigations.

MYOB Partners

1. Download and complete an Insolvency Access Request form.

2. Submit a support request in My Account. You’ll receive an email confirming a case has been created.

3. Reply to your case email and attach this form and any supporting documentation. This includes:

   • (Australia) Form 505 or Court Order

   • (New Zealand) Notice of Appointment, Creditors Notice and Statement of the Company Affair.

Allow 3-5 business days for MYOB to process your request.

All other customers

1. Download and complete the Insolvency Access Request form.

2. Email it to insolvency@myob.com. Include:

   • (Australia) Form 505 or Court Order

   • (New Zealand) Notice of Appointment, Creditors Notice and Statement of the Company Affair.

Allow 3-5 business days for MYOB to process your request