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The knowledge and power to set a new course for Martin Kellock Pots & Planters.
At MYOB we understand the many complexities, problems and pains of running a business operation in Australia. Look no further than wholesale business Martin Kellock Pots & Planters. While managing inventory and invoice across multiple locations is a huge challenge, we have enabled Martin Kellock Pots & Planters to streamline and rationalise processes, improve productivity and boost their bottom line.
Martin Kellock Pots & Planters has been in business for more than 20 years, supplying decorative pots and planters; initially to garden centres and more recently to the landscaping and design sectors, as well as large shopping centres. “We have thousands of items in stock at any time,” explains Warehouse Manager, John Rose.
CRM needed for inventory control
Managing this large inventory became more of a challenge as Kellock’s customer base grew. MYOB AccountRight wasn’t equipped to handle the growing database of stock and customers; Kellock needed an integrated accounting, inventory management and CRM system.
A consultant was brought in to assess Kellock’s business needs. Xero
and Salesforce CRM were considered, but MYOB Advanced turned out to be
the best solution.
"We gained the peace of mind that comes from having a system fully delivered as a service."
All in one, via the Cloud
“Advanced Enterprise had everything we wanted in one package,” says John. “We saved on infrastructure costs and gained the peace of mind that comes from having a system fully delivered as a service.”
Kellock now has visibility of all its orders available at a glance,
and the benefits have also flowed on to its financial management.
Remittances are sent by email, along with reminder notices for overdue
invoices. This has saved large amounts of time and manual
"We’re able to offer our customers a competitive level of personalised service."
Better visibility, better decisions
Inventory control and stock replenishment have been simplified by the elimination of manual tracking. Items can be moved between warehouses and invoices sent directly from wherever the goods are located. MYOB Advanced also enables the creation of mailing lists, so customers are always informed on what’s available.
- Too much manual labour
- Time wasted chasing debtors
- Trouble managing a growing inventory
- Customer information hard to manage
- Inventory easily tracked
- Invoicing and debt reminders automated
- Better visibility of orders
- Customers better informed
- Improved business oversight