MYOB Business Products that receive phone-based support

Effective 7 May 2012

Please read down the left-hand column (in alphabetical order) to find your MYOB product and then across the columns to determine your direct support status.

MYOB PRODUCT LATEST VERSION OTHER SUPPORTED VERSIONS NON-SUPPORTED VERSIONS*
MYOB AccountEdge

v11

v8.5, V9x

≤ v8

MYOB Accounting

 

v18

≤v17

MYOB AccountRight Standard(formerly MYOB Accounting)

v2011

v19

 

MYOB Accounting Plus

 

v18

≤ v17

MYOB AccountRight Plus(formerly MYOB Accounting Plus)

v2011

v19

 

MYOB AssetManager Pro (email support only)

v3.5

v3.0x

≤ v2

MYOB Best Books

Discontinued product

Product no longer supported

Product no longer supported

MYOB BusinessAnalyst

v1

-

-

MYOB BusinessBasics

v1.1

v1.0

-

MYOB DeveloperPack inc. SDK and AutoImport

Discontinued product

Product no longer supported

Product no longer supported

MYOB Digi~till

Discontinued product

Product no longer supported

Product no longer supported

MYOB FirstAccounts

Discontinued product

Product no longer supported

Product no longer supported

MYOB FirstEdge

V4

v1

-

MYOB JustInvoices (email support only)

v1

-

-

MYOB ODBC Direct

V10.00.05

V9.00.05, v8.00.01

≤ v7.x

MYOB ODBC Direct Developer ResourceKit

V10.00.05

V9.00.05, v8.00.01

≤ v7.x

MYOB Pocket Accounts

Discontinued product

Product no longer supported

Product no longer supported

MYOB PowerPay

v8.5(new sales discontinued as of June 2007)

v8,v8.1

≤ v7

MYOB Premier

 

v12.5,v12

≤v11

MYOB AccountRight Premier (formerly MYOB Premier)

v19

 

 

MYOB Premier Enterprise

 

v6.5, v6

≤v5

MYOB AccountRight Enterprise (formerly MYOB Premier Enterprise)

v19

 

 

MYOB ReportWriter

v1

-

-

MYOB RetailBasics

v3.3

v3.2, v3.0

≤v2.x

MYOB RetailHospitality

V4

V3, v2

-

MYOB RetailReady

v3.3

v3.2, v3.0

≤v2.x

MYOB RetailManager

v12

V11, v10

≤ v9

MYOB RetailManager Enterprise

V4

V3, v2

-

MYOB RetailManager Professional

Discontinued product

Product no longer supported

Product no longer supported

* Note: some MYOB Certified Consultants may provide support for MYOB non-supported versions