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Sign in and password

Reset password

Note: If you sign in with facial or fingerprint recognition, you’ll need to disable this first to see the forgotten password link. To disable it, go to More > App settings.

  1. Open the app. If you’re signed in, sign out (More > Sign out).

  2. On the sign-in page, enter your email address.

  3. Tap Forgotten your password? and follow the prompts.

Sign in with facial or fingerprint recognition

Turn on fingerprint or facial recognition, so you can skip having to enter your username and password every time you sign in.

Go to More > App settings > Enable biometrics and switch it on.

You can also disable facial and fingerprint recognition from the same place.

Sign out

Note: If you leave your phone unlocked and the app open, it will automatically sign you out after 5 minutes to keep your data secure.

Go to More and tap Sign out.