From 1 October 2026, changes to surcharging will affect how you manage fees on invoices paid via Online Payments. More about RBA surcharge changes
Once you've set up online payments, you can turn online payments on or off for your invoices. If you have several open invoices with online payments enabled, you can turn off online payments for up to 20 invoices at once.
Go to More.
Tap Invoice and quote settings.
Tap Invoice payment settings.
Tap Settings.
Choose Insights from the dropdown.
Scroll down and select the invoices you want to update.
Tap Edit payment options and choose Turn off Online Payments.
Review the selected invoices and confirm that you want to turn off online payments.