Connect your bank

Connect your bank account or credit card to Solo so that your transactions are automatically synced to the app. This saves times on data entry because your payments will be automatically recorded in the app. All transactions will be in one place, making it easy to track money coming in and out.

We’ll automatically match your invoices and expenses to the transactions, so you only need to review them.

If you set up connected accounts and use Tap to Pay, those transaction will come through for you to review too. You’ll just need to make sure that the category for Tap to Pay, and your bank are the same.

Set up the connection

To connect a bank account or credit card, go to the home screen, tap Connect to your bank and follow the set-up prompts. You’ll be asked to log into your online banking and to allow MYOB and Adatree to access the data from your bank account or credit card.

You can connect any two accounts, like one credit card and one bank account. If you are connecting accounts from two different banks, you’ll need to connect them one at a time. You can come back to connect a second account later. If you have two accounts from the same bank, you’ll be able to connect them at the same time.

It usually takes less than 5 minutes to set up the connection. After you’ve set it up, the transactions can take a few days to come through.

How MYOB and Adatree use your data

When you connect an account to the app, we ask for your consent to share your banking data with us. This is done in partnership with Adatree who help us to manage your access to your bank’s data in a way that complies the Australian Government’s Consumer Data Right legislation. This means you have strengthened privacy control over your data, so you:

• can withdraw consent to share your data with us at any time

• share your data with us for a set amount of time – 12 months. You will be asked if you want to keep sharing your data after that time is up.

Check Adatree’s Consumer Data Right policy to understand what data we collect and Adatree’s privacy policy to understand how they look after your personal information.

Link the account to a category to start seeing transactions

When your account is connected and your first transactions have come through, you’ll need to link the account to a category. This is so the transactions from that account are put into the right category for the accounting side of your app.

To choose the category, go to the home screen and tap Finish set up.

Pick the category you’ve used the most

Note: If you use Tap to Pay, choose the same category as your Tap to Pay payment category.

If you haven’t used a category before, you can stick with the default category that’s chosen. Otherwise, pick the category that you’ve used to record most of your payments.

If the category name isn’t meaningful to the bank or credit card you’ve connected, you can rename it, so that it’s easy to identify in the app when you’re recording invoice payments and expenses. Just go to More, then Categories, select the category and edit it.

Create a new category if no other categories are available

You can also create a category if one isn’t available, but a new category won’t have any of your old payments in it, so, if possible, select an existing category.

To create a new category, tap Create category.

If the account you’ve connected is where you make or receive payments, change the default payment category to the new category. Go to More > Categories > Payment categories.

Change the category for an account

We haven’t yet built a way to change the category for a connected account, but you can disconnect, re-connect and select a new category for it.

Allow a day or so for the first transactions to show

After you’ve linked a category to your account, transactions will start coming through. Transactions from before the account was connected will not be shown.

If you can’t see any transactions, it may be because no money has come in or out of the account since you connected it.

FAQs