Skip to content

Send remittance advices

When you pay a supplier bill, let your supplier know you’ve paid it with a remittance advice. This saves you from being hassled by suppliers about payments you’ve already put through.

If you send a remittance advice from MYOB, there’s no need to send it through your email software, you can do it right off the bill payment. The email subject and message are prefilled, saving you having to key them in (you can change them if you want).

If you do want to send a remittance advice from your email software as an attachment, or you just want to keep a copy of the remittance advice for your records, you can download it as a PDF.

Send the remittance at the time you record the supplier payment. Or, you can download or email remittance advices later, in a batch. 

In order to email a remittance advice to a supplier, ensure that there is an email address in the Remittance advice email field of the supplier. See Editing supplier details.


To send a remittance advice at the time you make a payment

AddAdd
  1. Enter a payment to a supplier, (need a refresher?). The options, Send remittance advice and Send now, will be selected by default. 

    Send remittance advice at time of payment

  2. Click Save to record the payment and open the remittance advice.

    Remittance advice


  3. If you want to download a PDF of the remittance advice:

    1. Click Download as PDF.
      AccountRight online company file users only: 
      You can choose an AccountRight customised remittance form as your template.

      Dowload PDF of remittance when entering a payment

    2. Click Download. The PDF file is downloaded to your computer.

  4. If you want to email the remittance advice, you can:

    • change the existing email address in the To field

    • click Add another email if you want to send the remittance advice to an additional email address

    • cc (copy) the email to another email address

    • click Email me a copy to email a copy of the remittance advice to the email address recorded in your Business settings.

  5. Review the default email subject and message and change them if you want.

  6. AccountRight online company file users only: You can replace the default remittance advice Template by choosing an AccountRight customised remittance form .

  7. Click Send remittance advice to email the remittance advice.



To send a remittance advice later, or in a batch

AddAdd
  1. Enter a payment to a supplier, (need a refresher?). The option, Send remittance advice, will be selected by default.

  2. Click Send later.

    Send later

  3. Go to the Purchases menu > Remittance advice.

  4. To view the remittance advices you haven't yet emailed or downloaded, choose To do in the Status field.

  5. Choose a Supplier and a date range. If you have a large number of remittance advices you can narrow your search by entering a search term.

  6. Select one or more remittance advices.

  7. If you want to download a PDF of the remittance advice:

    1. Click Download as PDF.

    2. Select Use default template to use the default remittance advice template.

      Select remittance advice template

      AccountRight online company file users only: You can choose an AccountRight customised remittance form as your template. Click Select template then choose your template.

      Select a customised AccountRight remittance advice template

    3. Click Download PDF. The PDF file is downloaded to your computer in a zip file — just double-click the file to open it. The remittance advice is removed from the To do view of the Remittance advice page. You can still view, download or email the remittance advice again by choosing Done in the Status field.

  8. If you want to email the remittance advice, you can:

    1. Review the default email subject and message and change them if you want.

    2. AccountRight online company file users only: You can replace the default remittance advice Template by choosing an AccountRight customised remittance form .

    3. Click Send remittance advice to email the remittance advice.





To re-send or download a remittance advice

AddAdd
  1. Go to the Purchases menu > Remittance advice.

  2. Choose Done in the Status field.

  3. Choose a Supplier and a date range. If you have a large number of remittance advices you can narrow your search by entering a search term.

  4. Select one or more remittance advices.

  5. If you want to download a PDF of the remittance advice:

    1. Click Download as PDF.

    2. Select Use default template to use the default remittance advice template.

      Select remittance advice template


      AccountRight online company file users only: You can choose an AccountRight customised remittance form as your template. Click Select template then choose your template:

      Select a customised AccountRight remittance advice template

    3. Click Download PDF. The PDF file is downloaded to the Downloads folder on your computer in a zip file — just double-click the file to open it.

  6. If you want to email the remittance advice, you can:

    1. Review the default email subject and message and change them if you want.

    2. AccountRight online company file users only: You can replace the default remittance advice Template by choosing an AccountRight customised remittance form .

    3. Click Send remittance advice to email the remittance advice.

Changing your remittance advice message

MYOB comes with a default remittance advice email subject and message.

Default remittance advice email message and subject

You can change this if you want.

FAQs

Can I email remittances to multiple suppliers in a batch?

AddAdd

Yes, see the steps in 'To send a remittance advice later, or in a batch', above.

How do I remove a remittance advice from the To do list?

AddAdd

On the Remittance advice page, select one or more remittance advices and click Mark as done.

The remittance advice is moved from the To do view of the Remittance advice page (but still viewable if you change the Status to Done).

Can I create a new remittance advice template?

AddAdd

No, but if you are an AccountRight user, you can create a new AccountRight customised remittance form in your installed AccountRight software and this will be available as a remittance advice template when you're working in a web browser.