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Deleting a bill payment

You can only delete bill payments that haven’t been reconciled or matched to a bank transaction. So if you want to delete a reconciled or matched payment, you need to unreconcile or unmatch it first, using the Bank reconciliation or Bank transactions page.


To delete a bill payment

To delete a bill payment

  1. Open the bill the payment was applied to (Purchases menu > Bills > click the bill). Need help finding a bill?

  2. In the Activity history at the bottom of the bill, click the reference number for the payment you want to delete.

    Activity history with bill payment reference number highlighted

  3. Click Delete.

    Bill payment record with delete button highlighted

  4. At the confirmation message, click Delete.