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Getting help and support

If you want to find out how to do something, or things aren't going to plan, we're here to help.

Let's start here

  • Turn on AccountRight's field help so you can hover your mouse over buttons and fields and see a short description.

  • Click the Help or Help for this window buttons in AccountRight to learn more about that part of the software.

  • Use the search bar at the top of this page to find how-to and troubleshooting guides, like how to use AccountRight in a web browser.

  • For details on making AccountRight run at its best, see our speed and performance tips.

Need more help?

Ask MOCA, our virtual assistant

Click the chat bubble at the bottom of any help page and ask a question. If MOCA can't help, you'll be guided to our other support options, including live chat.

Community forum

View topics and discuss your questions with other AccountRight users. Join the discussion

Have an idea for an AccountRight feature? Suggest it on the AccountRight Idea Exchange.

Submit a support request

If you have access to My Account, log in at and click Contact support.

Contact support

Visit the Contact us page of the MYOB website for contact details.