Skip to content

Error: Non-zero value

If you try to record a transaction that would result in zero units on hand, you might receive the following error.


This means that while your inventory quantity will be zero, the value of the items you're adjusting would not return to zero.

For example, if you tried to return 7 glasses at $10.00 each for a total value of $70.00 but AccountRight shows the 7 glasses to be worth $63.64 in total, you'll see this message.

How did this happen? Even if your inventory and transactions were entered correctly, this discrepancy can still appear because of AccountRight's average cost method of calculating your inventory value.

How can I fix it?

Before you can record this transaction, you need to adjust your inventory value by the amount that it's unbalanced by. Follow the steps below to find the adjustment amount and record the inventory adjustment.