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AccountRight server locator service issues

This information only applies to the AccountRight Server Edition.

From 17 June 2026working offline will no longer be supported in AccountRight PC Edition. This means if you’re using AccountRight Server Edition to host an offline company file in a network, you’ll need to install Server Edition on all workstations that access the file. From 17 June, AccountRight PC Edition will no longer be able to access offline network files.

How to update your network

The AccountRight server locator service is a Windows service installed with AccountRight. AccountRight uses this service to locate the port to use when connecting to network libraries.

If this service is missing or not working, server locator service errors can occur. To fix this issue, you'll need to reinstall AccountRight Server Edition on your server.

To reinstall AccountRight Server Edition

Complete these steps on your server:

  1. Download the latest AccountRight Server Edition installer.

  2. Double-click the downloaded installer file to begin the installation.

Still having trouble?

Contact us and we'll be happy to help.