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Switching between two-factor authentication methods

You can now set up additional two-factor authentication (2FA) methods, which gives you options for receiving your 2FA codes.

For example, you can set up 2FA authenticator app on a tablet and SMS 2FA on your phone. Then, if you don't have your tablet handy, you can still get your 2FA code via an SMS text sent to your phone.

When you sign in, click Try another method to switch to your other 2FA method:

If you are prompted to verify your identity with your other 2FA method click Try another method.

Available 2FA methods

  • Authenticator app (recommended) on a mobile phone or tablet – the code displays in the app

  • SMS (recommended as a backup method) – the code is sent to your mobile phone via text message

  • email (not recommended) – the code is sent to the email address linked to your MYOB account. Only available if you set it up when you first set up 2FA.

For the strongest protection, we recommend using an authenticator app as your main 2FA method, with SMS as your backup. Email 2FA is our least secure option and is only there if you can’t use app or SMS, and over time we’ll be moving away from it.

Comparing 2FA methods and recommended use

Need 2FA help?

See Getting help with two-factor authentication.