You can now set up additional two-factor authentication (2FA) methods, which gives you options for receiving your 2FA codes.
For example, you can set up 2FA authenticator app on a tablet and SMS 2FA on your phone. Then, if you don't have your tablet handy, you can still get your 2FA code via an SMS text sent to your phone.
When you sign in, click Try another method to switch to your other 2FA method:
Available 2FA methods
Authenticator app (recommended) on a mobile phone or tablet – the code displays in the app
SMS (recommended as a backup method) – the code is sent to your mobile phone via text message
email (not recommended) – the code is sent to the email address linked to your MYOB account. Only available if you set it up when you first set up 2FA.
Email 2FA is our least secure option and we’ll be phasing it out in 2027. If you’re using email 2FA we recommend switching to passkeys and app 2FA with SMS 2FA as a backup 2FA option.
Set up passkeys for more options
Passkeys are a phishing-resistant way to sign in to all MYOB software and services (including Solo by MYOB) without entering your email address and password. They work with a quick check on a device you trust. They keep signing in simple while helping protect your account from stolen credentials, lockouts and fraud.
For the strongest security and simplest method to verify your identity, we recommend you set up and use passkeys. A passkey is an alternative to signing in with your password. You don’t necessarily need to complete a 2FA check after signing in using a passkey (but 2FA must still be set up and you may still be prompted to enter a 2FA code in some situations, like when you change your security settings).