What's professional indemnity insurance?
What is professional indemnity insurance?
Professional indemnity insurance is cover for businesses that offer professional advice or services. It protects your business should a mistake or negligence on your part result in financial loss to your client.
Depending on your policy, your professional indemnity insurance may cover your legal costs as well as any compensation or damages you become liable for.
Who needs professional indemnity insurance?
Professional indemnity insurance may be compulsory in certain types of industries. Even if it’s not mandatory for your business, you may want this insurance anyway, as it can shield you from personal liability if your advice or service causes losses or damages for your customers.
Keep in mind that your potential customers may require you to have professional indemnity insurance before they sign a contract with you.
What is covered by professional indemnity insurance?
Breach of duty
“Breach of duty” means that a business has failed to perform a fundamental function of its job.
Example: A homeowner hires a contractor to build an enclosed porch. The contractor starts the project but doesn’t finish it.
Breach of privacy
Example: A service provider fails to adequately secure its customer contacts, and a hacker steals customer credit card numbers.
Intellectual property infringement
Example: A business hires a graphic designer to create a new look for its website. The designer uses a photograph without obtaining permission. The owner of the photograph then sues the customer for copyright infringement.
Example: A politician hires a strategist to create an ad campaign. The strategist creates an ad that contains false and harmful statements about the politician’s competitor. The competitor sues the politician for defamation.
Example: A business hires an accountant to lodge its taxes. The accountant loses all of the customer’s tax receipts, so the business is unable to claim any deductions.
Legal costs and reputation management
Professional indemnity insurance also covers legal fees associated with claims against your business and costs relating to reputation management, if a customer’s claim resulted in negative publicity for your business.
How much does professional indemnity insurance cost?
The cost of professional indemnity insurance varies depending on:
If you have thousands of employees, the risk of human error is higher than it is for small businesses with a few workers, so you’ll pay higher premiums.
The more you earn, the more you stand to lose, so insurance premiums are generally greater for high-turnover businesses.
In some industries — construction, for example, mistakes can cause catastrophic consequences. That’s why insurance premiums would be higher in this industry than in, say, the hair and beauty profession.
If a customer has previously sued your business, you’ll likely pay higher-than-average premiums.
Cover, benefits and deductible
Cover amounts vary, and the greater your cover, the higher your premiums will be. When getting quotes for professional indemnity insurance, ask how deductibles impact your costs — higher deductibles often mean you’ll pay less for your policy.
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