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All-in-one ERP and CRM for mid-sized businesses

Manage your entire customer lifecycle from lead to fulfilment. MYOB Acumatica ERP has CRM built in for a single source of truth across sales and operations.

MYOB Acumatica project dashboard showing sales metrics, opportunities, and customer data with pie and bar charts on purple background.

Why choose MYOB Acumatica CRM?

Manage the full customer lifecycle from lead to delivery with CRM, financials and operations working together in one platform.

All-in-one ERP and CRM

Manage CRM, accounting, inventory, and financials in one platform, using the same real-time data across your entire business.

Single source of truth

Sync your team across the sales cycle in the cloud. Collaborate on prospecting, management, and deals, all from one platform to improve efficiency and accuracy.

Optimise your sales pipeline

Track leads, campaigns, quotes, and orders in one system so your team can see what’s converting, where deals are stalling, and how to improve pipeline performance.

See how MYOB Acumatica’s CRM helps unify teams

We needed a CRM to help us build a movement. Before I knew what a CRM was, we couldn’t search our customers’ info or group them together.

Rachelle Armstrong , Managing Director, NutriSoil Biological Solution

Explore NutriSoil Biological Solution

All-in-one ERP and CRM built for Australian businesses

Bring sales, financials and operations together in one platform, from lead management through to delivery.

360° view of sales and marketing data

  • With real-time reports and dashboards, make confident decisions backed by forecasts, quotas, and KPIs.

  • Pull sales and financial data into dashboards.

  • See customer insights, product turnover, and sales KPIs in real time, and drill down into every opportunity from a single source of truth.

Simplify task management

  • Prioritise deals and manage tasks with real-time dashboards, so your team can focus on the opportunities that matter most.

  • Use workflows across your entire business to automate manual tasks from lead to fulfilment – without switching tools.

  • Give your team real-time visibility of stock levels, upcoming orders and activities, reducing manual work.

Up-to-date records

  • Keep a complete history of customer interactions, quotes and orders in one place, with automated records across the entire sales process.

  • Combine this with a digital paper trail across quotes, orders and approvals.

  • See edits and approval history on every sales transaction.

Lead and lifecycle management

  • Import and sort leads from spreadsheets.

  • Track leads across your marketing activities to measure performance, campaign ROI, and improve conversions.

  • Give your team up-to-date customer context at every stage, with all interactions, activities and sales data in one system.

Save time and integrate your emails

  • Connect to your preferred email provider like MS Outlook or Gmail and quickly populate leads from your inbox.

  • Capture leads from your inbox and manage them directly within MYOB Acumatica, so emails, customer data and sales activity all live in one system.

  • Make sure every team member works from up-to-date information as they move opportunities through the sales pipeline.

Responsive comms

  • Reduce response times with instant access to inventory data, delivery timelines and client history.

  • Set notifications for call-backs and follow-ups.

  • Give sales and service teams real-time access to inventory data, delivery timelines and current pricing in one system, helping them respond faster to customer questions.

Manage your entire business on a single ERP platform

Businesses are wasting one day a week on disconnected systems — manage your entire business with a synchronised ERP platform.

MYOB Acumatica brings your financials, projects and reporting together in the cloud.

Customisable solutions

Tailor software to your needs and add apps like CRM and Payroll to MYOB Acumatica’s core distribution, financial and reporting functions.

Exceptional usability

Built for growing Aussie businesses, our ERP platform promotes productivity, streamlines workflows and encourages collaboration. 

Simple first step

Switching from spreadsheets or another software? Our solution experts are here to help you from investigating best solutions to implementation and beyond. 

Speak to an expert

See how all-in-one CRM and ERP software support industries

Construction

Tackle project complexity, cost overruns, and cash flow challenges with one connected ERP platform for construction teams.

MYOB Acumatica Project Manager Dashboard showing financial metrics, cost vs budget gauges, and revenue data with purple interface.

Manufacturing

Improve production efficiency, manage inventory, and maintain margins with one finance-integrated manufacturing ERP platform.

MYOB Acumatica manufacturing dashboard showing production metrics, order status charts, and cost analysis in purple interface.

Field services

Improve service efficiency, automate workflows and keep every job on track with one connected field services ERP platform.

MYOB Acumatica Project Overview Dashboard showing colorful pie charts and bar graphs for project estimates and profit analysis.

Wholesale distribution

Optimise inventory, streamline orders, and improve cash flow with one connected ERP platform for wholesale distributors.

Frequently asked questions

Who is MYOB Acumatica’s CRM for?

MYOB Acumatica’s CRM is for teams who need to manage the full customer journey – from lead capture through to quotes, sales orders, fulfilment, and ongoing service – in one connected system.

It’s designed for businesses that want a single source of truth to share across teams.

From customer history, inventory, pricing, and financials, MYOB Acumatica allows your sales and service teams to work from the same real-time data.

Do I need ERP, CRM, or both?

An all-in-one ERP and CRM gives you a single cloud system to manage customers, stock, projects and financials, with shared data and real-time visibility across your business.

CRM helps you capture and track leads, manage your sales pipeline and campaigns, and improve how you communicate with customers.

ERP brings your operations together by managing financials, inventory, projects and reporting, helping you streamline processes behind the scenes.

How does an all-in-one ERP and CRM give a 360-degree view?

By keeping sales, marketing, orders, inventory and invoices in one system, you always see the full, up-to-date picture for each customer.

All-in-one ERP and CRM connect critical business operations like accounting, inventory management, and financial reporting are in the same platform, for total visibility and control.

Does MYOB Acumatica’s CRM work with Outlook and Gmail?

Yes – you can connect MYOB Acumatica CRM to email providers like Microsoft Outlook and Gmail so you can quickly populate leads from your inbox.  
 
You can keep customer emails and sales activities all in one platform, while every team member works from the same up-to-date information as they move opportunities through the sales pipeline.

What is ERP software?

ERP (Enterprise Resource Planning) software connects the key parts of your business – like accounting, inventory, payroll, CRM, and projects – in one cloud platform.

Instead of battling with disconnected tools and spreadsheets, ERP brings everything together in one place for a single source of truth.

This gives you a real-time view of the whole business, improving efficiency and keeping everyone on the same page.

With customisable options, ERP software has everything you need to scale as your business grows.

See what ERP could unlock for your business

Model the potential savings, efficiency gains, and long-term value MYOB Acumatica could deliver.

Calculate your potential savings
Mockup of an ROI calculator interface displaying estimated ROI.

Stand-out ERP software

MYOB Acumatica won Best Software-as-a-Service - Outside USA at The Cloud Awards 2024-25, recognising our market-leading solution empowering businesses with scalable, flexible and industry-specific capabilities.

See how other businesses thrive with MYOB Acumatica

MYOB Advanced is now MYOB Acumatica