Here’s a quick overview of the Accountants Enterprise issues our dedicated support team has heard about most frequently over the past week. If you’re encountering any of these issues, the Knowledge Base might be your quickest way to get the answer.
- How do I identify the location from where System Release is run? KB 35189
- “Incorrect application template” error when opening Tax Tracking after installing AE Tax 2015.0 – KB 37372
- How do I exclude returns from rollover? KB 29489
- “Cannot verify TAX ledger code. Check settings in SOL64Taxinstall.ini” error encountered when running combined installer – KB 37370
- “How do I list my closed clients that have a 2015 return and flag them to be excluded from the rollover?” – KB 36384
- “How do I check that the MYOB estimate is correct?”– KB 36376