You often see articles about the professional services market or hear people mention this as the area they work in. However, what does this term actually mean?
Lara Blanco’s experience in growing her service-based business, Clean Focus, contains relevant lessons for anyone launching their own small business. In this article, she shares her top six takeaways.
No matter what your specialty, the ability to make your clients feel valued works wonders for customer loyalty and also increases your upsell and cross-sell opportunities.
In our series profiling prominent entrepreneurs, ‘Founders Game’, we caught up with founder and CEO of Foundr, Nathan Chan.
Whether you’re an accountant, marketer, lawyer, financial planner, IT consultant, or other professional services worker, it’s part of life that you have to have introductory meetings with clients, writes Kellie Byrnes.
Parting ways with clients is a normal and pretty common part of doing business, but that doesn’t make it any easier. In this article, Kellie Byrnes acts as your client relationship counsellor to help ease the pain of separation.
One of the major challenges for new business owners is figuring out how to charge for their services. This article provides a framework for you to use in deciding how to price services, writes Jono Healey.
If you run a business that makes payments to contractors, you’ll want to stay ahead of changes to the Taxable Payments Reporting System (TPRS) no matter what industry you’re in.