In a world where customers expect service anywhere and anytime, business owners need efficient customer relationship management (CRM) processes to stay ahead of the curve. Here’s how.
Everyone knows that if you want to compete in business, you need data. The right data can be used to accelerate product and service development, reach new customers and offer high quality service to existing customers.
Before businesses can even start the decision-making process, they must have a solid understanding of their specific fraud protection needs.
Some payroll vendors received an STP deferral in 2018, but those deferrals expire soon. Now’s your last chance to make sure you and your vendor is up to speed.
How do you capitalise on the true advantages of enterprise mobility? This is a very real challenge for businesses today, writes Geoff Graham.
Retail fraudsters may be more aggressive and sophisticated these days, but so is fraud detection and prevention technology. Unfortunately, many retailers continue to miss out by falsely identifying legitimate purchases as fraudulent.
Australia’s track record on getting businesses paid on time is increasing insolvency risk, which then compounds the problem. It’s time we break the cycle.
Fraudulent transactions are on the up, but with more information and tools at their disposal, online and multichannel retailers need to get up to speed if they’re going to stem their fraud losses.