For Axsys managing director Jason Ransley, sales gold lies outside of the spreadsheet. In this blog, he reveals how to use tech to best drive sales performance.
Regardless of size or category, consumer-facing businesses must invest in their customer experience as a competitive advantage. In an increasingly online world, this means striking the balance between automation and the human touch, writes Renae Smith.
In a world where customers expect service anywhere and anytime, business owners need efficient customer relationship management (CRM) processes to stay ahead of the curve. Here’s how.
Everyone knows that if you want to compete in business, you need data. The right data can be used to accelerate product and service development, reach new customers and offer high quality service to existing customers.
Before businesses can even start the decision-making process, they must have a solid understanding of their specific fraud protection needs.
Some payroll vendors received an STP deferral in 2018, but those deferrals expire soon. Now’s your last chance to make sure you and your vendor is up to speed.
How do you capitalise on the true advantages of enterprise mobility? This is a very real challenge for businesses today, writes Geoff Graham.
Retail fraudsters may be more aggressive and sophisticated these days, but so is fraud detection and prevention technology. Unfortunately, many retailers continue to miss out by falsely identifying legitimate purchases as fraudulent.