Melbourne’s BusinessHub awarded national MYOB award

14 Mar 2013

Named 2012 Excellence in Customer Experience winner

A long-term MYOB partner, BusinessHub in Melbourne has just been awarded the MYOB Enterprise Solutions PartnerExcellence in Customer Experience 2012 accolade.

The coveted award recognises the enterprise solutions implementation partner who received the highest average recommendation score in MYOB’s survey of new clients last year. The prize is a five-day all-expenses paid trip to Fiji for two people. 

MYOB General Manager, Enterprise Division, Andrew Birch congratulates BusinessHub, saying, “David and his team are very deserving of this year’s award. They consistently provide high-quality services to their EXO Employer Services clients, who often have complex HR needs. Time and again we hear they create an engaging customer experience.

“BusinessHub won the MYOB Enterprise Emerging Partner of the Year award in 2011. This and the latest award are testament to their success in building their business and nurturing their extensive client base.”

BusinessHub Director, David Taylor accepted the award at the MYOB Enterprise Solutions conference in Sydney last week, saying, “Over the past 18 months, we’ve invested in solutions and processes to assist the implementation and support to our clients. We want to ensure our clients have not only a smooth implementation experience but critically extend seamlessly into a supporting relationship.

“By keeping our clients updated about changes to MYOB EXO Employer Services and the ever changing legislation environment, we are able to assist them well beyond the ‘go live’ stage. It’s about ongoing training and identifying solutions beyond the direct questions asked. We provide this using our extensive experience and a deep knowledge about payroll and HR solutions via MYOB EXO Employer Services.

“This award is wonderful feedback from our extensive customer base – maybe as validation about what we have changed but more importantly, as encouragement to keep building the customer experience that assists clients to achieve tangible results.”

BusinessHub offers comprehensive payroll and HR solutions for enterprises, building relationships with the businesses to develop greater efficiency, visibility and better financial outcomes. These outcomes are achieved in three key areas: systems, compliance and strategy.

For MYOB product information, research results, business tips, discussions, customer service and more visit the MYOB enterprise webpage, The Pulse blog, MYOB Twitter, MYOB Facebook or MYOB YouTube.

-ENDS-

For further statistics, comment or other information please contact:

Kristy Sheppard

Manager - Public Relations, MYOB

02 9089 9068 / M: 0407 450 860 /kristy.sheppard@myob.com

David Taylor

Director, BusinessHub

P: 1300 733 071 

david@businesshub.com.au

About MYOB

Established in 1991, MYOB is now Australasia’s largest business management software provider. Its 50+ products and services have been employed by more than one million businesses in Australia and New Zealand. MYOB serves businesses of all ages, types and sizes, delivering solutions that simplify accounting, payroll, client management, websites and much more. With a network of more than 20,000 accountants and other professional partners, it provides the support and tools that help make business life easier. Today, MYOB is extending its solutions online and delivering innovation through cloud computing, enabling clients to make smarter connections with their business partners and customers:http://myob.com.au/smarterconnections.