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Review online files

The Client files page makes it easy for you to keep on top of your client work. Quickly see which business files are up-to-date, and which you need to work on next.

See how many transactions need allocating


Transaction information isn't available for New Zealand MYOB Essentials Payroll clients.

See how many transactions remain to be allocated for each client, across all their bank accounts for the selected 12 months.

Click the Unallocated indicator to review the bank feed transactions that still need to be allocated:

  • For MYOB Essentials businesses: Clicking Unallocated will take you straight to the Bank transactions page, and filter to show what’s unallocated for the selected 12 months.

  • For businesses using the new MYOB Essentials or MYOB Business: Clicking Unallocated will take you to the Bank transactions page, where you can select the bank account you want to review transaction for.

  • For MYOB AccountRight businesses: When you click Unallocated, AccountRight will start (requires AccountRight Launcher) and you'll need to sign in to the company file with your user ID and password. To allocate the bank feed transactions, go to the Banking command centre and click Bank Feeds.

Don't have enough information to code the unallocated transactions? Send your clients a coding report so they can provide the transaction details for you.

Colour-coding helps you track what needs doing


For each business you can see at a glance which months have unallocated transactions or bank accounts that need reconciling.




Some transactions need to be allocated.


All transactions have been allocated, but one or more bank accounts aren't reconciled.


All transactions have been allocated, and all accounts have been reconciled.


No transactions are available for the month.

The reconciliation status takes into account all bank and credit card accounts in the file, whether they have an active bank feed or not.

Click in the status area to start allocating transactions:

Improve your practice's efficiency


Allocation rules take the effort out of allocating each and every bank transaction. Now you can see what percentage of your clients’ transactions over the past two months were automatically allocated for you.

Click the percentage to create allocation rules:

  • For businesses using MYOB Essentials or MYOB Business: When you click the percentage, you can create allocation rules in MYOB Essentials/MYOB Business right away. Aim high — the more you automate, the less time you'll spend on low-value data-entry work and following up unallocated transactions.

  • For businesses using MYOB AccountRight businesses: When you click the percentage, AccountRight will start (requires AccountRight Launcher). You'll need to sign in to the company file with your user ID and password. To create rules in AccountRight, go to the Banking command centre, click Bank Feeds, and then click Manage Rules. 

Set up bank feeds quickly


If a client doesn't have a bank feed, you can apply for one by clicking the Set up bank feeds link.

If transactions have been imported in a file (e.g. using a QIF file), you'll see the  icon below the number of unallocated transactions — click it to set up a bank feed.

Learn about setting up bank feeds in MYOB Essentialsthe new MYOB Essentials/MYOB Business and MYOB AccountRight.

Identify AccountRight files that are checked out


When a client needs to work without an internet connection, they'll check out their AccountRight file to a PC or device. That means the online copy of their file will become read-only.

You'll see a Checked out label next to the client's business name, to let you know the client is working offline.

When an AccountRight file is checked out, you can still launch it but you can't make changes to it.

The transaction status indicators won't reflect any changes the client has made while working offline, or any bank feed updates that have occurred until the file is checked in again.

Ask clients questions and send them docs


You can assign tasks to clients straight from the Client files page. For example, you might have a transaction query, or a checklist you want them to review. Simply select them in the list and then click Create task. And if you want to assign the exact same task to multiple clients, you can do that too. Just select them all and click Create task.

Note that the task will inherit the default “send as” and “notify” settings that are set up in each client’s portal.

Check for locked periods


For business using MYOB Essentials or MYOB Business, and AccountRight files (version 2018.1 and later), you can now see which months in your client files are locked.

This makes it easier to check that the periods you've reviewed and completed in your client files have been locked for editing. Locking a period you've reported to the ATO or IR is a great safeguard to ensuring the records are not changed accidentally. Learn about locked periods: MYOB AccountRight | MYOB Essentials (old) | MYOB Essentials (new)/MYOB Business

If the locked period ends part way through a month, the locked period indicator will span only the full months that are locked. When you hover over the padlock icon you'll see the exact date the locked period ends.

Sort your list

You can sort your business list by any column. For example, click the Unallocated column header, and the businesses with the most unallocated transactions will appear first, so you can get to work right away. Or click the Automated header to see which businesses are not taking advantage of allocation rules to improve efficiency. To reverse the sort order, click the header again.