Training and support
Consultation, product demonstrations and training for next-generation AO

Product Demonstrations
MYOB runs regular online presentations on many of our products so that you can receive an overview from the convenience of your office.
Check out our product demonstration calendar to book the next demonstration of AO Practice Manager or the new AO Tax Manager.

MYOB Consulting services
Would you prefer it if we took care of the upgrade for you? We offer consulting services to get your practice up and running with MYOB AO fast. We’ll remotely run your pre-migration set up and MYOB AO installation, then follow up with training.
Contact your MYOB sales specialist to find out more and make the arrangements for a service.
Call 0800 696 227
or email accountants@myob.co.nz

Training
MYOB runs regular online presentations on many of our products so that you can receive an overview from the convenience of your office.
Check out our product demonstration calendar to book the next demonstration of AO Practice Manager or the new AO Tax Manager.

Is your practice prepared?
Preparation is the key to success in your move to MYOB AO. View this session on how to prepare your practice for the upgrade.
We've compiled videos on everything you need to know about upgrading to the new AO.
Click on a video to view it in your browser
Upgrading to AO Practice Manager only
- Installing AO Practice Manager (12mins)
- AO System Introduction (60mins)
- Reporting & Mail Merge (60mins)
- Entering Time
- Editing a Timesheet
- Enter Timesheet for another employee
- Practice Disbursements
- Employee Disbursements
- Editing Existing Disbursements
- WIP Analysis
- Pre Billing Report
- Creating a Standard Bill
- Creating a Bill with Miscellaneous Charge
- Creating a Bill with an Estimate
- Modifying Draft Bills
- Finalise Draft Bills
- RE Print a Bill
- Billing History
- Billing Errors
- Bill Reversal
- Credit Note
- Adjustments
- Identifying Debtors
- Processing Receipts
- Adjusting Debtors
- Debtors Ledger
- Reporting & Mail Merge (60mins)
Upgrading to AO Practice Manager and AO Tax Manager
- Installing AO Practice Manager and AO Tax Manager (12mins)
- AO System Introduction (60mins)
- Job Manager
- Milestones
- Working with jobs
- Entering Time
- Editing a Timesheet
- Enter Timesheet for another employee
- Practice Disbursements
- Employee Disbursements
- Editing Existing Disbursements
- WIP Analysis
- Pre Billing Report
- Creating a Standard Bill
- Creating a Bill with Miscellaneous Charge
- Creating a Bill with an Estimate
- Modifying Draft Bills
- Finalise Draft Bills
- RE Print a Bill
- Billing History
- Billing Errors
- Bill Reversal
- Credit Note
- Adjustments
- Identifying Debtors
- Processing Receipts
- Adjusting Debtors
- Debtors Ledger
- Reporting & Mail Merge (60mins)
- Tax Letter Processes
- IRD Data
- Alerts
- Filing Statistics
- Tax Manager Views
- Emailing Tax Notices
- Interest Calculator
- IRD Assessments
Upgrade to MYOB AO today
Get in touch with your sales specialist to see how MYOB AO can take your practice to the next level.