Sales Order Management
An order management system built for your business needs
See how sales order management can help your business succeed
Give your sales and service teams real-time data to help improve their operations with the support of centrally managed sales activities. Fulfil sales orders, enter quotes, create shipments, apply discounts, track prices and check inventory all in one place to improve your overall ordering, fulfilment and delivery processes.
Streamline your order processing by automatically triggering status changes, updates, notifications and more.
Configurable Order Types
Make processing requirements easier with redefined order types and rules. Specify workflow scenarios and documents to be generated to keep your accounts receivable and inventory modules updated.
Flexible Promotion and Discounts
Enjoy the flexibility of managing complex pricing and discount policies with ease – even when they’re in multiple currencies. Specify rules or allow the order management system to calculate and apply the best discounts combinations.
Important features of sales order management
Convert your CRM opportunities to sales leads without losing any of
Produce shipment orders according to item availability or delivery
schedule. Customise your delivery schedule with different delivery
dates for each line item on a sales order.
Perform auto credit checks prior to release of the order, and release
credit hold when the order amount is decreased or payment is
Link purchase orders with sales orders, and automatically generate
new purchase orders when inventory is low. You can even hold sales
orders until the purchase order is received, or drop shipments
Use your item availability records and warehouse location priorities
to generate pick lists for your orders. Low on inventory? Auto-search
other warehouses, issue replenishment orders, or even place the sales
order on hold until new stock arrives.
Make it easy, with multiple shipment orders consolidated into one
invoice. If required, you can even review and update the invoice
information before printing.
Manage multiple warehouses easily, with the ability to fill a sales
order from multiple warehouses, or even split the order into multiple
shipments from different warehouses. You can then track these partial
orders and manage back order deliveries.
Customise inventory allocation rules at each step of the sales
process, and use those rules to warn users when inventory levels are
unavailable or over-allocated.
Manage any returns with reason codes and return merchandise
authorization functionality. You can process return orders as credit,
or a replacement of damaged goods.