Tiger Turf manufactures and supplies synthetic turf surfaces in over 85 countries. From its headquarters in Auckland, its manufacturing plant is capable of turning out over 2,000,000 square metres of turf per annum.
Faced with a compelling need to update its business systems, Tiger Turf chose MYOB Greentree.
More than just Finance needed
With business growing rapidly, Tiger Turf wanted more than just a finance package; it wanted a business management system that all its staff could access. Since implementing Greentree it has added sales and purchase order processing, manufacturing, warehouse bin management and Workflow.
“We looked at Microsoft Dynamics NAV and SAP, but we wanted something that worked straight out of the box,” Gavin explains. “This was important to us because historically we’d had few IT processes and didn’t want to face a lengthy system design phase.”
"We chose MYOB Greentree because we wanted something that worked straight out of the box."
More functions, many more users
“MYOB Greentree ERP was a logical progression for us because with the Partner’s assistance we were able to migrate data easily from the old system, which was reaching the end of its life span.”
Highlighting the impact that the implementation of Greentree has made, now, more than 40 people regularly access Greentree while Tiger Turf’s legacy system had just five users. In addition to the Finance team, users include people from Sales, Logistics, Production, Operations and Maintenance.
Most recently, Greentree’s Customer Relationship Management (CRM)
module was added, replacing a previous separate Microsoft CRM system.
Integrated CRM has enabled Tiger Turf to improve processing time by
reviewing its processes and enhancing the system with added
functionality. This has resulted in a much more robust system, with
checks in place to ensure no customer is forgotten or lost.
"We have regained a lot of business through using Greentree CRM"
Greater transparency and efficiency
The real-time information delivered by Greentree Workflow enables staff across departments to see the progress of sales orders through the entire process from quote to cash. This has resulted in invoices being raised faster, which ultimately means quicker cash collection.
Greentree’s drill-down capacity has increased the transparency of information throughout the business.
Tiger Turf is heading only upwards in terms of business growth, with electronic document management and browser-based service requests among its future plans for Greentree.
"Greentree will make the journey much easier and assist the prospects for success."
- System at life’s end
- Data unreliable
- Unwanted double-entry issues
- Lack of visibility
- Lost customer’s details
- Increased functionality
- Greater transparency
- Fully integrated
- Trust in data restored
- Adoption across the business
- Better customer service