National Dental Care (NDC) is an Australia-wide network of over 50
dental practices. NDC aims to set the benchmark for oral health
services and patient care in the country.
Complex requirements, no infrastructure
NDC was established in 2013, when it bought a number of clinics. The company recognised an immediate need for an ERP system that would be able to handle its sophisticated financial management needs, but one without the burdens of a cumbersome IT infrastructure.
An MYOB Greentree Partner was enlisted to develop a specialist clinic-based configuration of Greentree that could be delivered via a SaaS (Software as a Service) platform while integrating happily with NDC’s other, specialist management systems.
"We didn’t have the in-house infrastructure or IT expertise"
Enabling growth without the teething issues
The resulting SaaS-based solution provided NDC with the flexibility they need to grow. At present, the organisation employs more than 400 staff and processes over 8,000 to 10,000 transactions every month. “Our clinics benefit from access to our financial support systems,” says Jason Gent, Financial Controller, NDC. “We’ve automated a number of processes and built new ways to track expenditure.”
MYOB Greentree’s Financial Reporting Engine in Excel (F.R.E.E.)
was another key addition to NDC’s new setup, ensuring a high level of
accuracy and greater efficiency when inputting data. “We have ready
access to reporting customised to a level that you wouldn’t normally
see outside of a very large and expensive ERP implementation,”
"We’ve automated a number of processes and built new ways to track expenditure"
Pain-free business processes
Data is uploaded and controlled seamlessly, numerous processes are automated, everyone has access to updated information, staffing overheads are minimised, and MYOB Greentree’s scalability bodes well for anticipated rapid growth.
MYOB Greentree’s ability to automate processes has brought major economies of scale. NDC started with a three-person finance team handling the business of five clinics; the company has now increased to seven times that size with 50 clinics, but the finance department still only consists of just six people.
"MYOB Greentree has enabled us to evolve our business and scale our operations accordingly"
- Complex requirements, no
- Overdependence on paper-based process
- Inadequate reporting functionality
- Flexible, scalable online ERP system
- eDocs electronically reconciles statements
- F.R.E.E. enables accurate, highly customisable reports in Excel