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Online ERP service results in smiles all round

MYOB Greentree Software as a Service delivers a fully featured ERP without the costs of heavy infrastructure.

Background

National Dental Care (NDC) is an Australia-wide network of over 50 dental practices. NDC aims to set the benchmark for oral health services and patient care in the country.

ndc logo

Complex requirements, no infrastructure

NDC was established in 2013, when it bought a number of clinics. The company recognised an immediate need for an ERP system that would be able to handle its sophisticated financial management needs, but one without the burdens of a cumbersome IT infrastructure.

An MYOB Greentree Partner was enlisted to develop a specialist clinic-based configuration of Greentree that could be delivered via a SaaS (Software as a Service) platform while integrating happily with NDC’s other, specialist management systems.

the problem

"We didn’t have the in-house infrastructure or IT expertise"

Enabling growth without the teething issues

The resulting SaaS-based solution provided NDC with the flexibility they need to grow. At present, the organisation employs more than 400 staff and processes over 8,000 to 10,000 transactions every month. “Our clinics benefit from access to our financial support systems,” says Jason Gent, Financial Controller, NDC. “We’ve automated a number of processes and built new ways to track expenditure.”

MYOB Greentree’s Financial Reporting Engine in Excel (F.R.E.E.) was another key addition to NDC’s new setup, ensuring a high level of accuracy and greater efficiency when inputting data. “We have ready access to reporting customised to a level that you wouldn’t normally see outside of a very large and expensive ERP implementation,” enthuses Jason.

the solution

"We’ve automated a number of processes and built new ways to track expenditure"

Pain-free business processes

Data is uploaded and controlled seamlessly, numerous processes are automated, everyone has access to updated information, staffing overheads are minimised, and MYOB Greentree’s scalability bodes well for anticipated rapid growth.

MYOB Greentree’s ability to automate processes has brought major economies of scale. NDC started with a three-person finance team handling the business of five clinics; the company has now increased to seven times that size with 50 clinics, but the finance department still only consists of just six people.

the outcome

"MYOB Greentree has enabled us to evolve our business and scale our operations accordingly"

Before

  • Complex requirements, no infrastructure
  • Overdependence on paper-based process
  • Inadequate reporting functionality

After

  • Flexible, scalable online ERP system
  • eDocs electronically reconciles statements
  • F.R.E.E. enables accurate, highly customisable reports in Excel 

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