Holidays Act Hub
Resources and information on the upcoming product enhancements that will help provide you with more control and visibility when managing leave entitlements
The New Zealand Holidays Act 2003 is the fundamental piece of legislation outlining leave entitlements for employees. It is widely acknowledged that the Act is a complex piece of legislation and issues of implementation have posed challenges for a range of public and private sector organisations.
As part of MYOB’s ongoing software review process, we regularly assess our product capabilities to ensure we are evolving our product suite to meet our customers’ needs, as well as seeking to help them satisfy current compliance obligations.
We have identified issues with our New Zealand Exo Employer Services product which may have affected some calculations made using these products. Predominantly, these relate to the calculation of leave rates or entitlements for some employees who have varied hours and pay and the treatment of changes to work and leave patterns.
As each business is different, customers will need to assess whether the issues apply to them and the steps required to satisfy their obligations under the New Zealand Holidays Act 2003. This is likely to include reviewing their HR and payroll records, particularly in respect of employees with variable hours and pay or whose work or leave patterns have changed over time.
We have a dedicated team of MYOB payroll software specialists available to assist our customers to assess whether they may have been impacted by this issue.
Before you upgrade
In the meantime, we recommend you review your HR and payroll practices with regards to the following items:
Review records for up to the last 6 years to check that entitlements stored in days/hours have been recalculated for employees whose work patterns have changed
Check work pattern changes are documented in employment agreements
Review and confirm employee’s current leave balances and entitlements
Review your internal process for managing ongoing changes in work patterns
Product Download upgrade > Coming July
You will be notified when your software upgrade is available for download.
Release notes > Coming July
Frequently asked questions
We are working with all our NZ payroll customers to assist them in identifying if they may have been impacted by this issue.
We have a dedicated team of MYOB payroll software specialists available to assist you as you work through this process. You can request a call back for a phone consultation with one of these team members using the Holidays Act Hub. Following this call, we will also be able to share more detailed information with you and provide you with further assistance.
Once you have had a chance to review this additional information, just book in another call back and our team will be happy to assist you further.
There are a number of helpful resources available on the Holidays Act Hub on our website, and we recommend you download these as a starting point. These documents are designed to help you identify if your business may be impacted and give you a guide on what you might need to action prior to our call with you.
Enterprise customers can also contact their Business Partner / Account Manager for queries related to this issue.
Working through the Holidays Act issues we have communicated is complex, and as a result we have a dedicated team of payroll support specialists available to assist you to identify if you may have been impacted by this issue.
We also have online resources available to both our SME and Enterprise customers on the Holidays Act Hub on our website. The Hub includes an online appointment booking capability/call-back request form (to talk to one of our specialists) and provides access to FAQs and other relevant information relating to this matter.
Our general payroll support team is still available to help you with everyday support queries and can be reached on 0800 223 729.
We don’t believe live chat is the best approach to assist with this issue as it is complex to work through. We have established a dedicated specialist support team to help customers with their enquiries directly related to this issue.
If you would like to book a call-back, phone consultations can be booked using the call-back request form on our Holidays Act Hub.
Speak with a specialist
Arrange your phone consultation with one of our MYOB payroll software specialists.