The following terms and conditions apply to all purchases that include a classroom training course, seminar, online seminar or online training.
‘Business day’ means a day except a Saturday, Sunday or public holiday in New Zealand.
‘Course’ refers to training and events provided by MYOB. They include classroom training, seminars, workshops, online seminars and self-paced learning.
‘Credit’ refers to monies left on file to the credit of the client which is available as payment, or part payment, for future courses, products and services. Credits are valid for a period of 12 months from date of issue, after which time they will expire. They are valid as payment, or part payment, for purchasing further courses, products and services.
‘Refund’ refers to return of monies paid in advance for a course booking.
Course prices are subject to change without notice and will be confirmed at the time of booking, prior to payment being processed. Quoted prices include GST.
Discounts on course fees can only be claimed at the time of booking, prior to payment being made. Discounts will not be offered retrospectively. Multiple discounts cannot be applied to the same transaction.
Bookings will only be confirmed upon receipt of full payment of Course fees. A booking confirmation and tax invoice will be emailed after full payment has been received by MYOB. Please contact us if you have not received your booking confirmation and tax invoice within one business day of making payment.
It is important that you fully satisfy any specified pre-requisites prior to undertaking the training, as time is not allocated to covering assumed knowledge during the course.
The following policy applies for all booking cancellation requests received by us that involve Classroom Training, Seminars, or Online Seminars:
The following policy applies for all booking transfer requests received by us that involve Classroom Training, Seminars, or Online Seminars:
Transferring bookings from one person to another is permitted provided you have advised us prior to the commencement of the course and we have acknowledged receipt of that advice. For online training you must notify MYOB within 30 days of purchase, and prior to logging in.
The following policies apply for all Online Training:
MYOB reserves the right to cancel, in its sole discretion, any particular course. In the event a specific course is cancelled, participants will be contacted by us to arrange a transfer to an alternative course date. Alternatively, a full Refund of the course cost is available upon request.
MYOB assumes no responsibility for non refundable airline-tickets, accommodation, deposits, or any other expenses incurred due to course cancellations.
The MYOB Training Guarantee is our upfront commitment to you that you'll be comfortable with what you learn in our classes. If you don't feel that you've grasped the concepts and can put the training into practice, we invite you to repeat the same course within a three-month period absolutely free of charge.
MYOB training material, including online training, self- paced or classroom training manuals, and training exercises, are protected by copyright, and cannot be used by you, or any other party, without express permission from us.
Effective: 1 September, 2011