This information has been developed to provide you with information to effectively use MYOB Accountants Office and Accountants Enterprise applications in your practice. The system requirements recommend the hardware specifications for running MYOB applications. It also details the Microsoft operating systems, databases, and Office versions that MYOB applications are tested on.
It is important to note that system requirements will change as manufacturers release new technologies and old ones become obsolete or are no longer supported by the manufacturer. The system requirements will be kept up-to-date in line with these changes.
The MYOB system requirements are broken into the following areas:
|AO Tax|| |
AO Client Accounting
|AO Practice Manager||AO Document Manager|
|AE Tax|| |
AE Client Accounting
|AE Practice Manager||AE Document Manager|
|AE Accounts (Series 8 & 6)||AE System Release|
|AE Reporter||AE Profiles (Series 8 and 6)|
|AE Assets||MYOB Portal|
|AE AMS (NZ only)|
*MYOB Ledger is the latest online general ledger specifically designed for accounting practices. Contact your Client Manager if you want more information.
MYOB is a developer of software and undertakes testing of its software to determine the applicable operating environment and hardware specifications. Given the complexity of such software and the fact that MYOB does not hold itself out to be an expert in hardware, network, or operating environments, it cannot guarantee the trouble free operation of its software on the hardware, network, or operating environments specified below. MYOB recommends clients employ or contract a qualified hardware/network technician to assist in configuring their hardware, network, and operating system to enable them to use MYOB software. This document should be provided to your qualified hardware/network technician when working on your system.
|SERVER REQUIREMENTS (EXCLUDING TERMINAL SERVER)|
|Processor||Dual Core Server class processor|
|RAM||8 GB or more |
|Hard Disk|| |
|WINDOWS TERMINAL SERVER/MICROSOFT REMOTE DESKTOP SERVICES REQUIREMENTS|
|Processor||2 x Dual or Quad Core Server class processor|
|RAM||Base of 8 GB plus 1 GB per user|
|Hard Disk*|| |
* Hard disk requirements for Document Manager:
The file store size is dependent on your electronic file volume. The following can be used as a guide: 100,000 documents require approximately 35 GB of disk space in the file store (estimated using an average file size of 350 kB).
When estimating how much disk space you need, ensure all documents are considered including emails, scanned documents, image files, spread sheets, letters, PDFs, and so on. You should ensure you have enough storage space for at least five years worth of documents or the expected life of the hardware, allowing for growth. Always allow for system needs when looking at drive capacity to allow for housekeeping.
Below are the hard disk requirements for the Document Manager File Store:
1 to 14
15 to 50
|STANDALONE (THAT IS, CLIENT & SERVER ON SAME MACHINE)|
|Processor||Equivalent to Intel i5 or greater|
|Hard Disk|| |
A laser quality printer is required. MYOB operates with most standard printers that are supported by your operating system. MYOB does not support the use of dot matrix printers. MYOB products are designed to work with true type fonts. Using post script fonts may produce unwanted results and accordingly is not supported by MYOB.
Supported Microsoft Server operating systems
MYOB AE and AO applications are supported on the following versions of Microsoft operating systems:
|OPERATING SYSTEM||REFERENCE NOTES||END DATE FOR MYOB SUPPORT|
|Windows Server 2016||KB38659|
Windows Server 2016
Remote Desktop Services
Windows Server 2012 / 2012 R2
Remote Desktop Services
|Windows Server 2012 / 2012 R2||KB34911|
|Small Business Server 2011 SP1||KB31769||31 December 2017 |
|Windows Server 2008 R2 SP1Terminal Services: 64 bit||KB31769||31 December 2017|
|Window Server 2008 R2 SP1: 64 Bit||KB31769||31 December 2017|
Supported Microsoft desktop operating systems
MYOB AE and AO applications are supported on the following versions of Microsoft desktop operating systems:
MYOB AE and AO applications are not supported on Windows 8 RT.
Supported Microsoft databases
MYOB AE applications are supported on the following versions of Microsoft databases:
|DATABASE||REFERENCE NOTES||END DATE FOR MYOB SUPPORT|
|Microsoft SQL Server 2017: 64 bit*||KB39102|
|Microsoft SQL Server 2016: 64 bit*||KB38486|
|Microsoft SQL Server 2014: 32 and 64 bit||KB37212|
|Microsoft SQL Server 2012: 64 bit||KB34911|
|Microsoft SQL Server 2012: 32 bit||KB34911|
|Microsoft SQL Server 2008 R2: 64 bit**||KB31769||R2: 31 December 2016|
|Microsoft SQL Server 2008 R2: 32 bit||KB31769||R2: 31 December 2016|
* Microsoft have released SQL 2017 and SQL 2016 in 64 bit only. AE practices looking to upgrade will need to ensure they are using a 64 bit operating system. AE practices who integrate to Accountants Office Classic, please refer to the *** note below.
** For MYOB AO sites integrating to AO Classic, Microsoft SQL Express 2008 R2 32 bit is supported on versions prior to 2017.2. For later versions SQL 2014 Express 32 bit is supported which will be supplied in the MYOB product installs. Other versions of SQL are not supported with MYOB AO.
*** For New Zealand MYOB AE sites which integrate to Accountants
Office Classic, Microsoft SQL Server 2012 32 bit and SQL Server 2014
32 bit are currently supported.
Supported Microsoft Office
MYOB AE and AO applications are supported on the following versions of Microsoft Office: