System Requirements

Server

A server is not required if using MYOB software as a standalone (that is, where the software is used on one machine only and installed on the local hard drive). Please consult the Standalone section of the MYOB system requirements for further details.

When setting up a server to run MYOB software, it is important to note:

• MYOB AE software is not tested on peer-to-peer networks. A peer-to-peer network is where the workstation is also used as a server.
• MYOB AE software is not tested in environments where an operating system designed for a workstation is used as a server.
• MYOB AO software is tested on peer-to-peer networks where the desktop operating system is used as a server for sites with up to five concurrent users.

* Hard disk requirements for Document Manager:

The file store size is dependent on your electronic file volume. The following can be used as a guide: 100,000 documents require approximately 35 GB of disk space in the file store (estimated using an average file size of 350 kB).

When estimating how much disk space you need, ensure all documents are considered including emails, scanned documents, image files, spread sheets, letters, PDFs, and so on. You should ensure you have enough storage space for at least five years worth of documents or the expected life of the hardware, allowing for growth. Always allow for system needs when looking at drive capacity to allow for housekeeping.

Below are the hard disk requirements for the Document Manager File Store:

Workstation

If using MYOB software through a Terminal Server session, the workstation requirements do not apply.

Printers

A laser quality printer is required. MYOB operates with most standard printers that are supported by your operating system. MYOB does not support the use of dot matrix printers. MYOB products are designed to work with true type fonts. Using post script fonts may produce unwanted results and accordingly is not supported by MYOB.

Microsoft operating system, database, and MS Office

MYOB supports AE and AO applications on a number of Microsoft environments (versions of operating system, database, and Office). The tables below detail the environments that MYOB currently supports when running either AE or AO applications.

If an environment is not listed or is past the ‘End Date for MYOB Support’, MYOB will not support the running of either AE or AO on that environment.

Supported Browsers

MYOB products and services that require access to the internet are supported on the latest two versions of the following browsers to ensure that content displays and performs correctly:

• Firefox
• Google Chrome
• Safari

Internet Explorer

In June 2022 Microsoft officially retired Internet Explorer 11.  As of that date, Microsoft Edge became the only Microsoft supported browser for current operating systems.

To ensure that MYOB is providing a safe and secure access to our online products and services, refer to KB37609 for more information.

Virtualisation

MYOB AE and AO applications operate successfully in virtualised environments where the appropriate hardware and configurations are employed. To ensure the smooth operation of your system, MYOB recommends engaging an experienced IT Professional to design and deploy the infrastructure to support the virtualised systems.

As a software vendor although MYOB do not test the different virtualisation technologies, MYOB can confirm that clients successfully use a range of virtualisation solutions. The most common virtualisation solutions being used by clients are those from the following suppliers:

• Microsoft
• VMware
• Citrix

To determining the hardware requirements of the server, MYOB recommends that the technical requirements provided in previous sections should be factored in when scaling the hardware to support the virtual systems. For example, ensuring that appropriate CPU, RAM and disk space is provided to each virtual server is necessary. Depending on the number of virtual servers and their roles, the underlying hardware required will then vary.

We also recommend you refer to the other technologies mentioned in this document to determine the support status of the operating systems, Office and SQL versions that can be used on the Guest (or virtualised) systems you deploy.

For more information, speak to your IT Professional.

MYOB Practice Cloud Partner⁺

Many accounting practices are looking for the benefits of moving their practice to the cloud, without having to compromise on the rich functionality, deep integration and true document management you have come to expect from your MYOB software?

The MYOB Practice Cloud Partner Program now enables you to move your MYOB AE or MYOB AO software to the cloud, without the compromise.

Introducing the MYOB Practice Cloud Partners

Through a rigorous accreditation process, MYOB has endorsed a limited number of Australian IT Hosting Providers to deliver MYOB AE and AO online.

Beyond delivering your MYOB Practice Solutions, MYOB Practice Cloud Partners can also host any other productivity software that you currently use, completely in the cloud – including MS Office or any other third party application.

As long as you are connected to the internet you’ll be able to access all of your practice applications, MYOB or otherwise, anywhere, at any time.

Benefits

Hosting delivers an accounting practice:

• Anywhere, anytime access
• No longer manage installs or upgrades yourself
• No back ups
• No Servers

Hosting also means an accounting practice retains the rich functionality, deep integration and true document management offered by MYOB AO and AE today.

Accreditation

By working with an MYOB Practice Cloud Partner, you can rest assured that you are in safe hands. To join this exclusive group, a Cloud Partner must:

• Have a proven track record of delivering MYOB AE or AO in a hosted environment with 99.9% availability
• Pass the MYOB Hosting Provider ‘Technical Exam’
• Be subject to and pass an annual audit
• Meet the MYOB Practice Solutions System Requirements
• Demonstrate environment security and protection against unauthorised access
• Prove the long-term financial stability of their organisation.

Choice

Each of the MYOB Practice Cloud Partners offer additional services such as hosting MS Office or other third party applications, disaster recovery, device support options and differing SLAs. The aim is to offer choice to accountants in practice and for the Cloud Partners to deliver solutions with unique benefits.

For more information

If you want to move to the cloud without the compromise check out the MYOB Practice Cloud Partners.

+ AU only