Pricing

The following fees (inclusive of GST) apply to M-Powered Services:

M-POWERED SERVICES ACCESS FEE#

MYOB Cover and AccountRight subscribers Waived
Non MYOB Cover and AccountRight subscribers $20.00 per month

M-POWERED INVOICES

Customer Payment Fee (Please note: volume discounts may apply)
- BPAY® $2.50 per payment
- Credit Card by phone or internet $2.00 per payment
- Postbillpay $3.50 per payment
Credit Card refund fee $8.50 per refund

COMMONWEALTH BANK FEES *

Commonwealth Bank Merchant Service Fee 1.4% of credit card by phone and internet payments
Commonwealth Bank Credit Card Transaction Fee $0.08 per credit card by phone and internet transactions
Commonwealth Bank Chargeback Processing Fee $27.50 per chargeback

# For clients who have a current MYOB Cover membership or current AccountRight subscription the access fee is waived. Please note the Access Fee is applicable to customers using a third party approved partner product. 

* These fees will be charged directly by the Commonwealth Bank. Please refer to the Commonwealth Bank for details of other fees and charges that may apply to your credit card merchant facility.

VOLUME DISCOUNTS

The following discounts will apply once the number of transactions per month in each payment channel is reached:

BPAY

Less than 50 transactions

$2.50 per payment

 

50-199 transactions

$2.38 per payment

 

200-499 transactions

$2.13 per payment

 

500+ transactions

$1.88 per payment

Credit Card by phone or internet

Less than 50 transactions

$2.00 per payment

 

50-199 transactions

$1.80 per payment

 

200-499 transactions

$1.60 per payment

 

500+ transactions

$1.40 per payment

 

 

fees effective from 1 July 2013

Postbillpay 

Less than 50 transactions

$3.50 per payment

 

50-199 transactions

$3.32 per payment

 

200-499 transactions

$3.16 per payment

 

500+ transactions

$2.80 per payment

M-Powered Invoices

Customer Payment Fee

This fee is charged for each payment made by your customers using one of the M-Powered Invoices payment methods (ie. BPAY, POSTbillpay or Credit Card).

Monthly Billing Process

At the beginning of each month, MYOB will debit your nominated MYOB M-Powered Services fees account for the fees payable for the previous calendar month. MYOB will also send you a monthly statement providing a breakdown of the fees that have been charged.

Enquiries

If you require any further information relating to the fees and charges for MYOB M-Powered Services please contact our M-Powered Services support team on 1300 555 931 between 9.00am and 5.00pm (AEST) Monday to Friday.

Fee Variations

Please note that certain fees and charges can vary or may be waived from time to time, as a result of special offers by MYOB, or otherwise in accordance with the Terms. Any such variations or waivers will be published on MYOB's website.

M-Powered Services Access Fee

This is a flat monthly fee that provides you with access to our M-Powered Services. The same fee applies irrespective of the number of M-Powered Services that are being used.  This fee is waived for MYOB customers who have a current MYOB Cover  or AccountRight subscription for the product being used with M-Powered Services

Credit Card Refund Fee

This fee is charged each time you request MYOB to arrange for a credit card refund back to your customer for a payment that was made using the M-Powered Invoices Credit Card by phone and internet payment method.

Associated Bank Fees

Payments made against M-Powered Invoices are processed by the Commonwealth Bank of Australia, acting as the acquiring bank. During the application process for MYOB M-Powered Invoices, you will establish a credit card merchant facility with the acquiring bank.

By applying for the M-Powered Invoices service, you are agreeing to pay the fees below, subject to the terms outlined in the Product Disclosure Statement:


Merchant Service Fee

This fee is charged monthly, and is calculated based on the total amount of credit card payments made by your customers using M-Powered Invoices (by phone and internet payment) in the billing month. This fee will be charged directly to your nominated account by the acquiring bank, who will also send you a statement.


Credit Card Transaction Fee

This fee is charged for each attempted credit card payment made by your customers using M-Powered Invoices (by phone and internet payment) in the billing month. This fee will be charged directly to your nominated account by the acquiring bank, who will also send you a statement.

Chargeback Processing Fee

This fee is charged for each credit card payment made by your customers using M-Powered Invoices (by phone and internet payment) that is subsequently reversed, following investigation of a chargeback request by your customer. This fee will be charged directly to your nominated account by the acquiring bank, who will also send you a monthly statement.

Other M-Powered Transaction Fees

Transaction Trace Fee $10.00 per trace
Bank Account Amendment Fee $20.00 per account
Bank Debit Dishonour Fee $20.00 per dishonour

Transaction Trace Fee

This fee is charged where you request MYOB to trace a missing M-Powered Services related transaction, including an M-Powered Invoices bank deposit, a superannuation contribution processed using M-Powered Superannuation or an electronic payment made using M-Powered Payments. The fee will not be charged if the results of the trace determine that the transaction has not been processed correctly due to an error or omission by MYOB or our business partners.

Bank Account Amendment Fee

This fee is charged where you request MYOB to add, amend or delete bank account details for any of the M-Powered Services. Only one fee will be charged if the same bank account is being updated for multiple M-Powered Services. No fee will apply if a change is requested to the M-Powered Services fees account only.

Bank Debit Dishonour Fee

This fee is charged whenever MYOB processes a debit to your nominated bank account as a result of an M-Powered Services related transaction and the debit is subsequently dishonoured by your financial institution (eg. debiting of M-Powered Services monthly fees, an M-Powered Invoices Adjustment or an M-Powered Superannuation payment).