The software to build a stronger future for Eastern Plant Hire
The building & trade business is a busy and complex industry. At MYOB we’ve helped all kinds of companies manage their business better and create a strong foundation to expand. Eastern Plant Hire is great example. With well over 1000 contractors and a fleet numbering some 2000-plus trucks and equipment, Eastern Plant Hire installed MYOB Exo to give Head Office greater insight and control which enabled workflow management and processing to be streamlined the across the board.
Founded in 1998, Nunawading-based Eastern Plant Hire (EPH) is one of Victoria’s largest plant hire businesses. A recognised brand across the state, the company provides a wide range of earth moving equipment to building and civil construction jobs large and small. EPH is committed to continuous improvement and with over 1200 contractors and a fleet numbering 2000-plus trucks and equipment, maintaining a high quality of service across such a vast operation requires the highest visibility on business processes. And that depends on having the right software.
A unique set of problems, one solution
Eastern Plant Hire (EPH) had concerns with its reporting capabilities – specifically for invoice financing – and the ability of the existing software to be flexible enough to change as the business grew. More specifically, they needed a system that was much better suited to the idiosyncrasies of plant and equipment hire brokerage, in particular back-to-back invoicing. Because of the nature of hire agreements, EPH needs to raise two invoices for every transaction – one for the supplier, the other for the customer.
"Based in Balwyn [in Melbourne’s eastern suburbs], they were the closest MYOB Exo specialist to us, but they were much more than just the local IT company. Acacia were absolutely instrumental in cementing our decision to go with MYOB Exo."
MYOB Exo has helped cement Eastern Plant Hire’s future
MYOB Exo implementation partner Acacia was given the task of tailoring the system to Eastern Plant Hire’s precise needs. They customised MYOB Exo to include specific functionality over and above the standard package – which was critical. For example, Acacia have written reports to keep track of contractors’ public liability insurance, and created debt collection letters that can be issued automatically to debtors when credit limits are breached.
"The ability to customise is great. It means the system is flexible and capable of growing as we do. But the benefit we notice most, on a day to day basis, is that it saves us time."
Improvements for today, compatibility for tomorrow
MYOB Exo has dramatically improved management visibility, from the
custom-built reports right through to the day-to-day basic profit and
loss and balance sheet reports. MYOB Exo provides greater visibility
on what’s going on in the business, and the EPH Team are empowered to
generate and modify reporting as needed. The company still exports
some reports to Excel for graphing and presentation purposes, however
the support within MYOB Exo allows them to do this with ease. Looking
forward the system is flexible enough and capable of growing with
- A system that held back growth potential
- Limited reporting capabilities
- Slow manual invoice processing
- The power to custom build reporting as needed
- Processing over 5,000 subcontractor dockets a month in a single step
- Significant time saving across the business