A new direction for Compass Housing
Moving to MYOB Greentree has enabled Compass to integrate financial, CRM, job cost and asset management, enabling comprehensive and highly flexible data control capabilities. All vital data is readily available in one place, enabling better reporting and decision-making, while tenancy details are directly linked to government systems, saving huge amounts of time in calculating rent incomes.
Compass is Australia's largest regionally-based community housing provider. This not-for-profit organisation provides social and affordable housing options to people in need. Its services include: housing for low to moderate income earners, as well as disability, supported, seniors and indigenous housing.
A system that wasn’t coping
Compass needed a high-performance business system that was going to
support the company through the growth that they knew was coming, and
could handle its increasingly complex asset management and reporting
"We wanted a system that was going to support us through the growth that we knew was coming."
Everything under the one roof
The Greentree solution was providing one source of information for Compass which has delivered major administrative improvements to the organisation. By having an integrated, online, real-time housing system Compass was able to seamlessly manage everything — from properties, tenants and community engagement, to maintenance and finance. Plus, being able to capture information regarding tenant demographics, sources and movements ensured faster reporting to statutory authorities.
"Greentree is capable of scaling up – we’re talking about tens of thousands of extra properties."
A system that can handle anything
Greentree has enabled Compass to improve efficiency right across the spectrum of the company’s activities. The system’s flexibility is highlighted by the addition of the Payroll, Purchase Orders and Fixed Assets modules. More recently, Service Manager, including the contract management module, is being used to manage insurance and workplace health and safety obligations concerning suppliers and contractors. The ability to scale up when business grows is virtually endless.
"Greentree is going to be very, very important in backing our growth."
- Disparate systems
- Major growth difficult to handle
- Difficult tenancy management issues
- Changing compliance needs
- Centralised data
- Better processes and decisions
- Tenant management problems resolved
- Transparent reporting
- Flexibility for future growth