Ask MYOB

Any questions? Join us on LiveChat for answers to all those tricky tax queries on any date below.

Date LiveChat Session Time
Wednesday 26 June
11:00am - 1:00pm
Friday 28 June 11:00am - 1:00pm
Tuesday 2 July 11:00am - 1:00pm
Tuesday 2 July 2:00pm - 4:00pm
Wednesday 3 July
2:00pm - 4:00pm

* All times are AEST

FAQs

How can I contact MYOB if I get stuck or want to ask a non-tax question?

If you need to talk, please call your Client Manager directly or email accountants@myob.com.au. You can also contact support on 1300 555 666.

Can I share the e-seminar with others?

Access to the e-Seminar is only available to registered clients. However, so long as you’re in attendance, we don’t mind if others in your office watch along with you. Why not put it on the big screen and watch it together!

Can I watch the e-seminar in full screen?

Yes. To change to full-screen viewing, click the full screen icon in the bottom corner of the video player. To exit, press Esc on your keyboard.

Can I skip straight to the section that interests me the most?

Yes, you can. We have bookmarked the e-seminar so that you can go directly to the areas that interest you the most. At the beginning of the e-seminar you’ll notice a bookmark to the right of the screen. Simply click on the section of interest to go directly to that section of the e-seminar. Once you hit ‘play’ this bookmark won’t appear to the right of your screen, but you can still access the bookmarks by clicking on the white dots on the grey time panel located just below the screen.

Can I take notes in the e-book?

The e-book is a PDF workbook for you to use. It is downloadable and printable. You can then take notes as you follow along.

How do I chat with an MYOB Consultant?

We’ve made some of our MYOB Consultants available to answer your questions using our LiveChat service. Check the schedule above for when they’re online. During these times, click the Ask an MYOB Consultant button to launch a chat session.

Note that if there are more questions than MYOB Consultants, you’ll be placed in a queue.

How do I listen to or watch the e-seminar?

The e-Seminar has been pre-recorded and made available as a YouTube video. Watch it in the same way you watch other online videos. Put it on a big-screen TV or follow along on a tablet with headphones.

Where can I find the 2019 tax tables reference guide?

Click here to view a PDF copy of the tax tables reference guide. You can print it from your PDF viewer software.

Can I re-watch the e-seminar?

Yes. We’ll be making the content available until the end of 2019. If you want to watch it again later, bookmark this page or click the link in your email. You can re-watch at any time and as often as you like.

Can I keep a copy of the e-book?

Yes, you can download and print the e-book. You can then take notes as you follow along. We’ll be keeping it online until the end of 2019. If you want to read the e-book later, bookmark it in your browser.

What do I do if I’ve logged in during a LiveChat session time but can’t see the live chat icon?

Refresh the page to see the live chat icon. It will appear on the bottom right of the screen. You may need to do a hard refresh or switch to incognito mode.

Is there volume for the LiveChat sessions?

The LiveChat app is a chat tool, where you type in your question and get a typed response from an MYOB Consultant. There is no volume for the LiveChat sessions to ensure that you can hear the Tax Seminar itself.

Who are the presenters?
Michael Moschetti

Michael Moschetti – The Hendrie Group

Michael Moschetti is a partner and CEO of The Hendrie Group. He’s a CPA with over 25 years in the industry and in that time, he’s advised owners of practically every type of business – from the mildly successful to the wildly successful. He also specialises in working with other Accountants to guide them through his 4-step blueprint to transition from compliance to advisory. As well as being an Accountant, Michael is a best-selling author, speaker, industry commentator and will shamelessly take any opportunity to tell you all about the day he interviewed Vanilla Ice.

Anita Smith

Anita Smith – MYOB

Anita brings a wealth of experience to her role as one of our key presenters. As an accountant she has over 10 years’ experience working in a busy practice, has worked as a Tax & Business Services Manager and has also lectured in income tax law for the Tax Institute of Australia. Having worked as a Certified Consultant with MYOB for over 10 years, Anita really knows MYOB software inside and out.

Peter Platt

Peter Platt – MYOB

As a leading MYOB tax software expert with 20 years in the business, Peter has a vast amount of knowledge, experience and enthusiasm which he brings to the subject. You can be sure that Peter can give you valuable insights into every aspect of Tax that you need to know about.

Dia Mukerjee

Dia Mukerjee – MYOB

A qualified Chartered Accountant, Dia’s CV includes 7 years working in practice, 3 years at MYOB as well as working specifically with the MYOB SME solutions team. With a broad base of industry knowledge, Dia brings the kind of valuable experience that you can benefit from.