How to use MYOB Business to access the right support channel at the right time. Help is a click away.
Quick access to online help
Getting the right support at the right time is important!
At MYOB we offer a range of options to suit you and your business;
- Self service via our online Help centre and the My Account option in MYOB itself
- Ask MOCA, our virtual assistant. If MOCA can’t help you will be guided to Live chat
Note: Our video shows Live chat, however use MOCA with the ‘purple chat bubble’ to initiate Live Chat.
- Raising a digital support case.
In this byte we show you where and how these support options can work, in case you need them.Note:
Certain functions in the My Account menu are restricted to the Primary or billing account holder.
And that's a wrap! Stay tuned for more MYOB Bytes, coming soon!