A Great Gift

At Christmas, my wife* gave me an amazing gift. The beautiful, rust-proof aluminium name plate you see in the photo. I loved it the moment I unwrapped it.

This plate has since proven its worth

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twitter

What’s with Twitter?

Is Twitter relevant to your small business? Guest blogger Joanna Maxwell shares her experiences with the popular social media tool and explains how it’s helped her business. …

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The Blue Boat

When I worked for ad agencies, I heard of a client-wrangling device called ‘the blue boat’. Though I never saw it in action, this wicked concept delighted my dark side. Here’s how it went:

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All Washed Up

Part 1 of 2

I don’t like salesmen who won’t take no. But the sheer tenacity of one guy breached my every defence. I wanted one car wash; he sold me ten. He won the battle.

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Best Business Books

 Book?  Book?  Book?        Reddit.  Reddit.  Reddit.

Megan asked me to list the books I’ve found most helpful in my business life.

As

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Deal Breakers

It can take years to gain a client and seconds to lose one. Sometimes, the break is audible. Below are four such pivotal moments, frozen for your perusal.

Pelvic Thrust

A

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Hair Razing

When I chat with cutters and colourists, their stories are always the same.

Every salon they’ve worked for has either refused to pay their superannuation or merely pretended to pay it.

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All Washed Up – Part 2

Read Part 1

I was the proud (and rather startled) owner of ten car wash vouchers. Melbourne’s most dogged salesman had secured my custom for at least a year. And after our magic, first-wash honeymoon, I was

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The Agony of Price

Poor pricing can cripple your business. Too low, profits go. Too high, sales die. As with terms, this fickle field has many pitfalls. To avoid them, I seek your take on the scenarios below.

Think

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Living in the Real World

I was set to write a light post on best business books. But when I read Joanna’s fabulous article and Stephen’s distressing news, it just didn’t seem right. So here’s my two-part response instead.

In seeking

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