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ServiceM8 <h2>What is ServiceM8?</h2> <p>ServiceM8 is a field service management app which empowers small business to thrive.</p> <p>It’s a cloud-based Software as a Service (SaaS). Field staff use the software via a native app for iPhone, iPad and Apple Watch, and office staff can access the ServiceM8 dashboard via web browser on their Mac or PC.</p> <p>With powerful communication and job management capability, and real-time visibility on job status and staff location in the field, ServiceM8 is designed to help businesses win more work, complete more work, and get paid faster.</p> <p><Strong>ServiceM8 will help you:</strong></p> <ul> <li>Take control of your business</li> <li>Save time</li> <li>Win more work</li> <li>Look professional</li> <li>Improve productivity</li> <li>Boost cash flow</li> <li>Wow your customers</li> <li>Improve communication between your staff and customers</li> <li>Adopt great business processes</li> </ul> <h3>Who it’s for</h3> <p>ServiceM8 is a perfect fit for field-based trades and services businesses working in industries which involve high turnover jobs, such as:</p> <ul> <li>Electricians</li> <li>Plumbers &amp; Gasfitters</li> <li>Locksmiths</li> <li>HVAC technicians</li> <li>Refrigeration specialists</li> <li>Pest control</li> <li>Computer technicians</li> <li>Cleaners</li> <li>Gardening &amp; lawncare</li> <li>Poolcare</li> <li>Handymen</li> <li>Fire safety</li> <li>Communications &amp; cable installers</li> </ul> <p>ServiceM8 is especially suited to small field service businesses - sole operators through to businesses with up to 20 staff. </p> <h2>Features &amp; Benefits</h2> <h3>Job management</h3> <ul> <li>Manage jobs from start to finish.</li> <li>Schedule, dispatch, and communicate with field staff in real-time.</li> <li>Access all client and job details from the field - anywhere, anytime.</li> <li>Field staff have all the info they need to get the job done.</li> <li>Built-in checklists and job requirements ensure each job is done right the first time.</li> </ul> <h3>Communication</h3> <ul> <li>Work with real-time communication between your office, field staff and customers.</li> <li>Email and message clients directly from the ServiceM8 app.</li> <li>Use text and email templates to provide a consistent and professional message to clients.</li> <li>Send On-the-way Text Messages to notify customers that you're on the way to the job.</li> <li>Automatically email or SMS clients about upcoming bookings.</li> </ul> <h3>Scheduling</h3> <ul> <li>No matter where they are, all staff can view their schedules and job information.</li> <li>Use simple drag-and-drop functionality to schedule jobs to staff.</li> <li>Instantly notify employees of schedule changes with push notifications.</li> <li>Receive automatic reminders about upcoming bookings.</li> </ul> <h3>Quoting &amp; Invoicing</h3> <ul> <li>Create professional quotes and invoices in seconds.</li> <li>Print, email, SMS or even post them to your clients while standing on site.</li> <li>Use our quote and invoice templates, or design your own.</li> <li>Allow customers to view and accept your quotes online.</li> <li>Empower staff to invoice without giving them access to MYOB.</li> <li>Take payments anywhere directly through the ServiceM8 app, or allow your customers to pay online.</li> </ul> <h3>Job history</h3> <ul> <li>Access a full history of work done for every client, including notes, photos, emails &amp; messages - anywhere. </li> <li>Take photos or videos from within ServiceM8 and they’re automatically saved to the job.</li> <li>All forms, certificates, reports and documents are saved to the job diary for future reference.</li> </ul> <h3>Professionalism</h3> <ul> <li>Use email, SMS, quote and invoice templates to provide a consistent and professional message to clients.</li> <li>Use customisable forms, like inspection reports or site safety assessments, and immediately turn them into professional PDF reports while on site.</li> <li>Instil great processes into your business, leading to improved customer service and satisfaction. </li> <li>Impress your customers with powerful client communication features.</li> </ul> <h3>Cloud-based</h3> <ul> <li>Run your business from your office or the palm of your hand.</li> <li>See job status and updates in real time.</li> <li>Access client and job details, view staff locations and schedules, dispatch jobs and generate quotes or invoices - wherever you are.</li> <li>Rely on automatic cloud-based backups on ServiceM8 servers.</li> </ul> <h3>Control</h3> <ul><li>View job status and all staff locations in the field, in real time.</li> <li>See all your staff on a map to help you make smart dispatch decisions, without having to interrupt them with a call or SMS.</li> <li>Access daily reports on job activity, invoicing status and revenue. <li>Get great visibility across your business, giving peace of mind that you’re in complete control.</li> </ul> <h3>Integration</h3> <ul> <li>Integrate with MYOB Essentials, MYOB AccountRight Classic and MYOB AccountRight Live.</li> <li>Sync clients, items, invoices, and payments to prevent double entry, and reduce administration efforts.</li> </ul> <h3>Pricing</h3> <div align="center"> <img src="http://developers.myob.com/media/cms_page_media/762/serviceM8-2018-pricing.png" width="570"> </div> <p>Four capped plans to choose from to suit your business size & feature requirements.</p> <ul> <li>Plans bundle jobs, SMSs & add-ons into a monthly price</li> <li>No contracts, setup fees, or ‘per-user’ fees</li> <li>Unlimited staff & storage</li> <li>24/7 live chat & email support</li> <li>14-day free trial</li> <li>Upgrade, downgrade or cancel anytime.</li> </ul> <p><a href="https://www.servicem8.com/au/pricing">Learn more about our pricing</a></p> <p><a href="https://www.servicem8.com/au/register?utm_source=MYOB" class="btn btn-success btn-lg btn-block">Try ServiceM8 out or get started</a></p> <h2>What our customers say</h2> <p>"<em>ServiceM8 is outstanding for us. I can't talk about it enough. It's transformed my business, and it allows us to provide outstanding service.</em>"<br /> <strong>Patrick Whitehead</strong> | <strong>NT Plumbing &amp; Maintenance Services</strong> </p> <p>"<em>It's nearly doubled our business as far as the clients we've taken on and our repeat customer business has also gone through the roof!</em>"<br /> <strong>Clint Ruby</strong> | <strong>Ruby Electrical</strong> </p> <p>"<em>Whoever claims 'there aren't enough hours in the day' needs ServiceM8 because my business is more efficient and more profitable than ever.</em>"<br /> <strong>Dean Phillips</strong> | <strong>Podger Air-conditioning and Refrigeration</strong> </p> <p>"<em>It took 4 hours to teach a new technician our ServiceM8 system. The next day he was on-site &amp; using the app as if he had worked for us for years.</em>"<br /> <strong>Shane Cameron</strong> | <strong>Electrical &amp; Fire Services NT</strong> </p> <p>"<em>With ServiceM8 I can spend more time with my family. I can live my own life instead of running my business 24/7.</em>"<br /> <strong>Troy Willoughby</strong> | <strong>Willo's Plumbing Services Pty Ltd</strong> </p> <p>"<em>Everyone should trial the app. You will not find anything that gives you value for money like ServiceM8!</em>"<br /> <strong>Kelly Brennan</strong> | <strong>Imprest Business Services</strong> </p> <style> .add-on-description ul { margin-top: 3px; margin-bottom: 24px; } .add-on-description ul li { margin-bottom: 0 !important; } </style> <!-- Start of LiveChat (www.livechatinc.com) code --> <script type="text/javascript"> window.__lc = window.__lc || {}; window.__lc.license = 3968211; (function() { var lc = document.createElement('script'); lc.type = 'text/javascript'; lc.async = true; lc.src = ('https:' == document.location.protocol ? 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